API error code

RUP-INC-404-ESCALATION_POLICY_NOT_FOUND

The escalation policy was not found.

HTTP status: 404
Area: Incident management

Description

English: The escalation policy was not found.
Turkish: Yükseltme politikası bulunamadı.

Example response

HTTP 404 · application/problem+json

{
  "type": "https://rintup.com/docs/errors/RUP-INC-404-ESCALATION_POLICY_NOT_FOUND",
  "title": "The escalation policy was not found.",
  "status": 404,
  "code": "RUP-INC-404-ESCALATION_POLICY_NOT_FOUND",
  "traceId": "…"
}

How to handle it

This is a client error: the request will fail the same way if it is sent again unchanged. Fix the request, the key or the account state first.

Branch on the code field, not on the title: code never changes, while title follows the Accept-Language header (Turkish or English). Include traceId when you contact support.