API error code

RUP-INC-409-INVALID_TRANSITION

The incident cannot move to this state from its current state.

HTTP status
409
Area
Incident management

Description

English
The incident cannot move to this state from its current state.
Turkish
Olay mevcut durumundan bu duruma geçemez.

Example response

HTTP 409 · application/problem+json
{
  "type": "https://rintup.com/docs/errors/RUP-INC-409-INVALID_TRANSITION",
  "title": "The incident cannot move to this state from its current state.",
  "status": 409,
  "code": "RUP-INC-409-INVALID_TRANSITION",
  "traceId": "…"
}

How to handle it

This is a client error: the request will fail the same way if it is sent again unchanged. Fix the request, the key or the account state first.

Branch on the code field, not on the title: code never changes, while title follows the Accept-Language header (Turkish or English). Include traceId when you contact support.