API error code

RUP-TEN-403-SSO_IDENTITY_MISMATCH

This email address is already linked to a different identity at your identity provider. Ask a workspace owner for help.

HTTP status
403
Area
Accounts and workspaces

Description

English
This email address is already linked to a different identity at your identity provider. Ask a workspace owner for help.
Turkish
Bu e-posta adresi kimlik sağlayıcınızda başka bir kimliğe bağlı. Çalışma alanı sahibinden yardım isteyin.

Example response

HTTP 403 · application/problem+json
{
  "type": "https://rintup.com/docs/errors/RUP-TEN-403-SSO_IDENTITY_MISMATCH",
  "title": "This email address is already linked to a different identity at your identity provider. Ask a workspace owner for help.",
  "status": 403,
  "code": "RUP-TEN-403-SSO_IDENTITY_MISMATCH",
  "traceId": "…"
}

How to handle it

This is a client error: the request will fail the same way if it is sent again unchanged. Fix the request, the key or the account state first.

Branch on the code field, not on the title: code never changes, while title follows the Accept-Language header (Turkish or English). Include traceId when you contact support.