This text is a draft and not yet final. Highlighted fields in square brackets (e.g. company name and address) must be filled in and the text must be reviewed by a lawyer before publication.
Subprocessors
Service providers RintUp relies on to process personal data while providing the service.
1. What is this list?
The providers below process personal data on behalf of RintUp and only for the stated purpose. We sign a written agreement with each of them that meets the data security obligations of KVKK Article 12. For our customers, this list forms part of the Data Processing Addendum.
2. Current list
| Provider | Service | Data processed | Location | Transfer safeguard |
|---|---|---|---|---|
| [HOSTING PROVIDER NAME] (TR-ATLAS network) | Server hosting (database, application, backups, monitoring probe) | All data in the service (including encrypted secrets) | Türkiye | Domestic; KVKK Art. 8 |
| Postmark (ActiveCampaign, LLC) | Transactional e-mail delivery (verification, password reset, invitations, alerts) | Recipient e-mail address, message content, delivery logs | USA | KVKK Art. 9 standard contract |
| Netgsm İletişim ve Bilgi Teknolojileri A.Ş. | SMS alert delivery | Phone number, SMS content, delivery report | Türkiye | Domestic; KVKK Art. 8 |
| Cloudflare, Inc. | DNS resolution (proxy off; site traffic does not pass through Cloudflare) | Domain records, technical data of DNS queries | USA / global | KVKK Art. 9 standard contract |
| Paynkolay [PAYMENT INSTITUTION LEGAL NAME] | Payment collection and recurring payments | Name, e-mail, billing details; card data only at Paynkolay | Türkiye | Domestic; KVKK Art. 8 |
Draft note: provider legal names and agreement status must be verified before publication. When a second monitoring location abroad is added, its hosting provider will be added to this list.
3. Integrations chosen by the customer
Alert channels such as Slack, Microsoft Teams, Discord, Telegram and webhooks are connected to the customer's own accounts, and alert content is sent to them on the customer's instruction. These services are not RintUp subprocessors; they are governed by the agreement between the customer and that service.
4. Notice of changes
At least 30 days before adding or replacing a subprocessor we update this page and notify workspace owners by e-mail. During that period customers may object on reasonable grounds by writing to kvkk@rintup.com; the objection terms of the Data Processing Addendum apply.